In short
49 key accreditation and healthcare quality terms in Georgian and English, with plain definitions, from standards and surveyors to patient safety and ISO.
49 key terms in accreditation and healthcare quality, in English and Georgian.
- Accreditation აკრედიტაცია
- An independent external assessment confirming that an organization meets standards of quality and safety.
- Accreditation body მააკრედიტებელი ორგანიზაცია
- An organization that sets or applies standards, assesses organizations and awards accreditation, e.g. Accreditation Canada.
- Continuous quality improvement ხარისხის მუდმივი გაუმჯობესება
- The systematic measurement and improvement of quality, e.g. using the PDSA cycle.
- Corrective action მაკორექტირებელი ქმედება
- An action that removes a non-conformity and prevents it from recurring.
- Criterion კრიტერიუმი
- A specific, measurable requirement within a standard.
- Falls prevention დაცემის პრევენცია
- Assessing the risk of falls and taking measures to prevent injury.
- FMEA
- Failure Mode and Effects Analysis: assessing risks in a process in advance.
- Gap analysis ხარვეზების ანალიზი
- Identifying the difference between current practice and the requirements of a standard.
- Gold / Platinum / Diamond
- The three levels of accreditation in Qmentum International.
- Governance მმართველობა
- The system by which an organization is directed: responsibility, accountability and decision-making.
- Hand hygiene ხელის ჰიგიენა
- Cleaning hands at the key moments of clinical contact.
- Handover ინფორმაციის გადაცემა
- The safe transfer of patient information between staff or departments.
- High-alert medications მაღალი რისკის მედიკამენტები
- Medications that can cause serious harm if used in error.
- HSO
- Health Standards Organization, which develops the standards used in Accreditation Canada’s programs.
- Incident ინციდენტი
- An event that caused, or could have caused, harm to a patient.
- Infection prevention and control (IPC) ინფექციის პრევენცია და კონტროლი
- Measures to prevent the spread of infection: hand hygiene, sterilization and isolation.
- Informed consent ინფორმირებული თანხმობა
- A patient’s voluntary agreement to treatment after receiving full, clear information.
- ISO 15189
- The international standard for quality and competence of medical laboratories.
- ISO 9001
- The international standard for quality management systems in any organization.
- ISQua
- The International Society for Quality in Health Care, which accredits accreditation bodies and their standards.
- Licence / permit ლიცენზია / ნებართვა
- State permission to operate, based on minimum requirements.
- Medication reconciliation მედიკამენტების შეჯერება
- Comparing a patient’s complete list of medications with the orders on admission, transfer and discharge.
- Near miss თითქმის შეცდომა
- An incident that did not reach the patient or cause harm.
- On-site survey შემფასებლების ვიზიტი
- A multi-day on-site assessment: observation, interviews and review of documents.
- Order №4/N ბრძანება №4/ნ
- The Ministry of Health’s 2023 order requiring international accreditation for Universal Health Coverage providers.
- Patient council პაციენტთა საბჭო
- A group of patient and community members who give the organization feedback.
- Patient engagement პაციენტის ჩართულობა
- Involving patients in their own care and in improving the organization.
- Patient identification პაციენტის იდენტიფიკაცია
- Confirming a patient’s identity with at least two identifiers before every procedure.
- Patient ombudsman პაციენტის ომბუდსმენი
- An independent person who reviews patient complaints independently of the organization.
- Patient relations coordinator პაციენტთან ურთიერთობის კოორდინატორი
- A staff member who handles patients’ questions and complaints.
- Patient safety პაციენტის უსაფრთხოება
- Preventing avoidable harm to patients during care.
- PDSA cycle PDSA ციკლი
- Plan–Do–Study–Act: a method for testing and implementing change.
- People-centred care პაციენტზე ორიენტირებული მომსახურება
- Care built around the needs, values and choices of patients and families.
- Policy პოლიტიკა
- An organization’s official rule or principle on a given matter.
- Qmentum International
- Accreditation Canada’s international accreditation program.
- Quality indicator ხარისხის ინდიკატორი
- A measurable indicator used to assess quality or safety.
- Required Organizational Practice (ROP) სავალდებულო ორგანიზაციული პრაქტიკა
- An evidence-based practice that reduces a key patient safety risk and is essential for accreditation.
- Risk management რისკების მართვა
- Identifying, assessing and reducing risks.
- Root cause analysis (RCA) მიზეზის ძირეული ანალიზი
- Investigating the system causes of an incident rather than looking for someone to blame.
- Safety culture უსაფრთხოების კულტურა
- An environment where staff report errors and risks freely and the organization learns from them.
- SBAR
- A structured communication model: Situation, Background, Assessment, Recommendation.
- Self-assessment თვითშეფასება
- An organization’s own comparison of its practice against the standards before the survey.
- Short-notice survey მოკლე ვადით შეტყობინებული ვიზიტი
- A survey announced at short notice, testing everyday practice.
- Standard სტანდარტი
- A set of requirements describing what an organization should do in a given area.
- Standard operating procedure (SOP) SOP
- A written instruction describing how a specific process is carried out.
- Sterilization სტერილიზაცია
- Destroying all microorganisms on medical instruments.
- Surveyor შემფასებელი
- A certified expert who assesses an organization on site.
- Tracer ტრასერი
- A survey method in which the surveyor follows a patient’s journey or a process from start to finish.
- Universal Health Coverage (UHC) საყოველთაო ჯანდაცვა
- Georgia’s state programme that funds healthcare for the population.
Public health dictionary. Public health, epidemiology and health policy terms in English and Georgian: news.gmj.ge/dictionary